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Refurbished explained

Refurbished, without the mystery.

A refurbished device is pre-owned technology that has been professionally checked, tested, cleaned and restored where necessary before it is sold again.

✓ 50+ point testing✓ Minimum 85% phone battery✓ 2-year device warranty
The process

What happens before a refurbished device is sold?

01

Inspect

Check the device and identify technical issues.

02

Test

Verify the important functions and components.

03

Restore

Clean, reset and repair where necessary.

04

Grade

Describe the cosmetic condition before sale.

What refurbished means

Technically checked. Cosmetically graded.

Refurbished does not mean “brand new”. It means a previously used device has gone through a professional preparation process before being offered again.

✓
Functionality comes firstThe device must pass the required functional checks.
✓
Appearance can varyYou choose between cosmetic grades based on your budget and preference.
At Tellyco

Important details are shown upfront.

✓
ConditionHow the device looks.
✓
BatteryMinimum standard or new-battery option where offered.
✓
Warranty2-year device warranty on refurbished devices unless stated otherwise.
The key difference

Refurbished vs ordinary second-hand.

What you compare
Refurbished
Second-hand
Professional testing
Yes
Depends on seller
Repair/restoration
Where necessary
Usually not
Cosmetic condition
Clearly graded
Varies
Tellyco warranty
2 years on refurbished device
Check product terms
See the full comparison
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